What we do

Tiered Client Engagement

With three retainer levels* available, ZT Solutions provides streamlined engagement that ensures every client receives focused attention and strategic input.

Premier Client Engagement—For long-term clients seeking regular access, strategic guidance, thought partnership.

  • At least one dedicated meeting per month, with detailed follow-up and planning support.

  • Ongoing access for questions, document review, feedback.

  • Small-scale research, stakeholder outreach to advance client goals.

  • Strategic planning to refine priorities, strengthen partnerships, identify new opportunities.

Strategic Partner Engagement—For clients seeking more frequent meetings and hands-on support.

  • Two to three meetings per month with continued coordination and follow-up.

  • Strategic discussions, project development, hands-on implementation support.

  • Input on planning, evaluation, and operations improvements.

Executive Advisory Engagement—For clients seeking deeply involved, high-touch, executive-level support and priority access.

  • Frequent, flexible communication and availability for meetings, planning sessions, and leadership discussions.

  • Complex strategic planning, executive-level decision support, and representation with external stakeholders as needed.

  • Consistent, high-level input to guide major initiatives and client strategy.

*Customized retainer levels available upon request to existing and specialized clients.

One-Time, Flat-Fee Projects

ZT Solutions can also tailor one-time projects to meet specific client needs. With access to consultants who have deep knowledge and expertise across the full spectrum of the human and social service industries.

Interim Leadership

With extensive C-suite experience, ZT Solutions experts can step in to provide leadership and stability in times of transition or crisis. Our consultants are well-prepared to fill temporary roles including Interim and Fractional Executive Director/Chief Executive Officer, Chief Compliance Officer, Chief Accessibility Officer, and Chief Human Resources Officer.

ZT’s interim executives can steady critical organizational areas, supporting an organization to stay the course until a permanent replacement is found. Depending on the level of need, our consultants can work to address immediate challenges, maintain key initiatives, and/or implement new strategies.

Sample Projects

  • Organizational Positioning

  • Quality Assessments and Plans of Correction

  • Compliance Program Review, Development & Training

  • Development of Materials for Consumers, Families and Other Stakeholders

  • Strategic Planning and Development

  • Board and Leadership Training

  • Development & Review of Policies & Procedures

  • Leadership Mentoring

  • Home and Community Based Services (HCBS) Settings Audit

  • Risk Management Planning

  • Revenue Maximization