Services

Tiered Client Engagement

With three retainer levels* available, ZT Solutions provides streamlined engagement that ensures every client receives focused attention and strategic input.

Premier Client Engagement—For long-term clients seeking regular access, strategic guidance, thought partnership.

  • At least one dedicated meeting per month, with detailed follow-up and planning support.

  • Ongoing access for questions, document review, feedback.

  • Small-scale research, stakeholder outreach to advance client goals.

  • Strategic planning to refine priorities, strengthen partnerships, identify new opportunities.

Strategic Partner Engagement—For clients seeking more frequent meetings and hands-on support.

  • Two to three meetings per month with continued coordination and follow-up.

  • Strategic discussions, project development, hands-on implementation support.

  • Input on planning, evaluation, and operations improvements.

Executive Advisory Engagement—For clients seeking deeply involved, high-touch, executive-level support and priority access.

  • Frequent, flexible communication and availability for meetings, planning sessions, and leadership discussions.

  • Complex strategic planning, executive-level decision support, and representation with external stakeholders as needed.

  • Consistent, high-level input to guide major initiatives and client strategy.

*Customized retainer levels available upon request to existing and specialized clients.

One-Time, Flat-Fee Projects

ZT Solutions can also tailor one-time projects to meet specific client needs. With access to consultants who have deep knowledge and expertise across the full spectrum of the human and social service industries.

With extensive C-suite experience, ZT Solutions experts can step in to provide leadership and stability in times of transition or crisis. Our consultants are well-prepared to fill temporary roles including Interim and Fractional Executive Director/Chief Executive Officer, Chief Compliance Officer, Chief Accessibility Officer, and Chief Human Resources Officer.

ZT’s interim executives can steady critical organizational areas, supporting an organization to stay the course until a permanent replacement is found. Depending on the level of need, our consultants can work to address immediate challenges, maintain key initiatives, and/or implement new strategies.

Interim Leadership

Sample Projects

  • Organizational Positioning

  • Quality Assessments and Plans of Correction

  • Compliance Program Review, Development & Training

  • Development of Materials for Consumers, Families and Other Stakeholders

  • Strategic Planning and Development

  • Board and Leadership Training

  • Development & Review of Policies & Procedures

  • Leadership Mentoring

  • Home and Community Based Services (HCBS) Settings Audit

  • Risk Management Planning

  • Revenue Maximization